Watch Bids respects your privacy and is committed to protecting your personal information.

In this privacy policy we have compiled essential information about our handling of your personal information and your corresponding rights.

This privacy policy applies to your use of our website and all Watch Bids applications, services, mailing lists, products and tools (collectively the “Services”), regardless of how you access or use these Services, including access via mobile devices and apps.

We ask that you read this privacy policy carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.

1. WHO WE ARE

This privacy policy is issued on behalf of Watch Bids.

This website is operated by Watch Bids. Throughout the site, the terms “we” / “us” and “our” refers to Watch Bids, company registration number SSC281465 and the registered office of which is at C/O 1 Union Street, Dundee, United Kingdom,  is responsible for the collection and processing of your personal information in connection with the provision of our services.

We are regulated under the UK General Data Protection Regulation, and are responsible as a ‘controller’ of the personal information for the purposes of those laws.

2. OUR COLLECTION AND USE OF YOUR PERSONAL INFORMATION

We collect personal information from you either directly when you use our Services, such as when you sign up to our mailing list, create an account in order to sell a watch or bid on a watch, give us feedback, enter a competition, promotion or survey, register or attend one of our events, or indirectly, such as your browsing activity while using our Services (see ‘Cookies’ below).

The personal information we collect about you depends on the activities carried out through our Services. Such information includes:

• Identity Data: includes first name, last name, username or similar identifier, title, date of birth and gender. 
• Contact Data: includes billing address, delivery address, email address and telephone numbers.
• Financial Data: includes bank account and payment card details.
• Transaction Data: includes details about payments to and from you and other details of services you have purchased from us.
• Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Services.
• Profile Data: includes your username and password, unique account reference number, bids, offers and purchases made by you, your search preferences, feedback, survey responses, and other correspondence.
• Usage Data: includes information about how you use our Services.
• Marketing and Communications Data: includes correspondence with us and your preferences in receiving marketing from us and our third parties and your communication preferences.

We may also collect, store and use Aggregated Data, such as statistical or demographic data. Aggregated Data is data that is compiled from individual records but is processed in a way that combines it into summary statistics, categories, or larger groups that do not include any identifiable information about specific individuals. Aggregation involves consolidating data points from many users to produce insights that represent general trends, patterns, or averages rather than details about individual users. Whilst Aggregated Data may be derived from personal data it is not considered personal data as the data does not directly or indirectly reveal your identity. For example we might aggregate Usage Data to calculate how our users use a specific product or feature on our website. If we combine Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy.

3. OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION

In accordance with data protection laws, when we use your personal information, we are required to have a legal basis for doing so. There are various different legal bases upon which we may rely, depending on what personal information we process and why. The legal bases we may rely on include:

• Consent: where you have given us clear consent for us to process your personal information for a specific purpose.
• Contract: where our use of your personal information is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
• Legal obligation: where our use of your personal information is necessary for us to comply with the law (not including contractual obligations).
• Legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information which overrides our legitimate interests).

4. FURTHER INFORMATION: THE PERSONAL INFORMATION WE COLLECT, WHEN AND HOW WE USE IT

For further details on when we collect personal information, what we collect, how we use it and our legal basis for doing so please see below:

Purpose/Activity	Type of Data	Lawful basis for processing
To register you as a new customer or user	(a) Identity(b) Contact(c) Profile	Performance of a contract with you
To provide the services to you including:(a) Listing your watch for sale(b) Manage payments, fees and charges(c) Collect and recover money owed to us(d) Our Managed Service	(a) Identity(b) Contact(c) Financial(d) Transaction(e) Marketing and Communications	(a) Performance of a contract with you(b) Necessary for our legitimate interests (to recover debts due to us)(c) Necessary for the legitimate interests of others (preventing fraud)(d) Receipt of your consent
To manage our relationship with you which will include:(a) Notifying you about changes to our terms and conditions or services(b) Asking you to leave a review or take a survey(c) Notifying you with relevant information relating to your usage of our Services, such as updates on your sales, purchases and bidding activity(d) Allowing you to report problems with the Services or leave feedback	(a) Identity(b) Contact(c) Profile(d) Marketing and Communications	(a) Performance of a contract with you(b) Necessary to comply with a legal obligation(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our services)(d) Receipt of your consent
To enable you to partake in a prize draw, competition, attend an event, receive marketing information, complete a survey, leave feedback, submit an enquiry or participate in any loyalty or affiliate schemes	(a) Identity(b) Contact(c) Profile(d) Usage(e) Marketing and Communications	(a) Performance of a contract with you(b) Necessary for our legitimate interests (to study how customers use our services, to develop them and grow our business)(c) Receipt of your consent
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)	(a) Identity(b) Contact(c) Technical	(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)(b) Necessary to comply with a legal obligation
To deliver relevant Service content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you. This includes sending marketing to you from the companies within The Collecting Group	(a) Identity(b) Contact(c) Profile(d) Usage(e) Marketing and Communications(f) Technical	(a) Necessary for our legitimate interests (to study how customers use our services, to develop them, to grow our business and to inform our marketing strategy)(b) Receipt of your consent
To use data analytics to improve our website, services, marketing, customer relationships and experiences	(a) Technical(b) Usage	Necessary for our legitimate interests (to define types of customers for our services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To enable you to search for, purchase watches and contact the Buyer or the Seller to complete the transaction	(a) Identity(b) Contact(c) Profile	(a) Performance of a contract with our customers(b) Necessary for our legitimate interest (to support our business model)
To enable you to partake in research projects conducted to improve our website, services, marketing, customer relationships and experiences	(a) Identity (b) Contact (c) Profile  (d) Technical  (e) Usage	(a) Necessary for our legitimate interests (to study how customers use our services, to develop them, to grow our business and inform our strategy)(b) Receipt of your consent
To manage our relationship with you when you purchase merchandise	(a) Identity(b) Contact	Necessary for our legitimate interests (to study how our customers use our products or services, to develop them, grow our business and inform our marketing strategy)
To authenticate and verify your identity, including for anti-money laundering checks and requests to exercise your rights under this policy	(a) Identity(b) Contact	(a) Receipt of your consent(b) Necessary to comply with a legal obligation(c) Performance of a contract with you
To record telephone conversations for training purposes and to improve our services	(a) Identity	Necessary for our legitimate interests (for training purposes)

We will keep your personal information while you have an account with us or we are providing our services to you. Thereafter, we will keep your personal information for as long as is necessary:

• to respond to any questions, complaints or claims made by you or on your behalf;
• for the assertion of claims, examination, processing or defence against any liability claims that may reasonably be expected within the applicable limitation periods; or
• to keep records required by law.

We will not keep your personal information for longer than necessary. Different retention periods apply for different types of personal information.

How long we retain personal information may vary depending on the Services we provide and our legal obligations under applicable national law. The following factors typically affect the retention period:

• Necessary for the provision of our Services. This includes such things as executing our Terms and Conditions of service with you, maintaining and improving the performance of our products, keeping our systems secure and maintaining appropriate business and financial records.
• Consent based processing of personal information. If we process data on the basis of consent, we store the data for as long as necessary in order to process it according to your consent.
• Statutory, contractual or other similar obligations. Corresponding storage obligations might arise, for example, from laws or official orders. It may also be necessary to store personal information with regard to pending or future legal disputes. Personal information contained in contracts, notifications and business letters may be subject to statutory storage obligations depending on national law.

4. WHO WE SHARE YOUR PERSONAL INFORMATION WITH

We do not share your personal details with companies, organisations and individuals outside Watch Bids except where necessary, including the following circumstances:

We will share personal information with law enforcement or other authorities if required by applicable law. We may share your personal information with the parties mentioned in this privacy policy for the purposes set out herein.

We may share your personal information in order to introduce you to the buyer or seller of a watch, to facilitate the transaction or in connection with any dispute relating to a transaction.

In order to assess the legitimacy of the users of our website and protect against fraud, we may share your personal data (including your email and postal address) with background checking agencies who use your personal information to undertake a fraud risk assessment. We do not share more personal information than is necessary.

Where you would like to appoint a third party photographer to photograph your watch for the listing, we share your contact details with the photographer.

5. OUR THIRD-PARTY SERVICE PROVIDERS

As part of the provision of our services we use third-party service providers, such as our Services’ hosting provider, our payment services provider Stripe, and other partners that we believe can provide useful services to you in connection with the Services. They perform the processing on our behalf, and we do not share more personal information with them than is necessary.

Throughout our Services, we may link to other websites owned and operated by these third parties. These other third-party websites and services may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to these other third-party websites, please consult their privacy policies as appropriate.

6. WHETHER INFORMATION HAS TO BE PROVIDED BY YOU, AND IF SO WHY

To create an account, we require your name, username and email address. If we do not have this information, we will not be able to create an account for you.

If you wish to list your watch on Watch Bids, we will require you to provide your name, an email address and details of your watch to enable us to consider your watch and create a suitable listing. We will also collect your payment information in order to process the fee payable to us if you remove the listing or withdraw from the sale, as specified in our Terms and Conditions. If we do not have this information, we will not be able to create a listing. If you bid in an auction, Stripe will need to process your payment details in order to process the fee payable to us if you are the successful bidder. If this information is not provided, your bid will not be accepted.

9. COOKIES AND SIMILAR TECHNOLOGIES

When you use our Services, we and selected third parties use cookies and similar technologies to provide you with a better, faster and safer user experience. A cookie is a small text file which is placed onto your device when you use our Services. For further information on our use of cookies, please click here.

10. MARKETING

We will only send you marketing messages if you tick the relevant boxes when you sign up to our newsletters, provide your consent in another format, and/or create an account.

If you have previously agreed to being contacted in this way, you can unsubscribe at any time by:

• contacting us at: legal@watchcollecting.com.
• using the ‘unsubscribe’ link in emails or in your account preferences.

11. YOUR RIGHTS

Under the General Data Protection Regulation, you have a number of important rights free of charge. In summary, those include rights to:

• access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address;
• require us to correct any mistakes in your information which we hold;
• require the erasure of personal information concerning you in certain situations;
• receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations;
• object at any time to processing of personal information concerning you for direct marketing;
• object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you;
• object in certain other situations to our continued processing of your personal information; and
• otherwise restrict our processing of your personal information in certain circumstances.

• access your personal information; and
• require us to correct any mistakes in your information which we hold.

We may decline your request to access or correct your Personal Information in circumstances in accordance with Australian Privacy Principles. If we do refuse your request, we will provide you with a reason for our decision and, in the ase of a request for correction, we will include a statement with your personal information about the requested correction.

If you would like to exercise any of the above rights, please:

• email us at info@wachbids.co.uk
• let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill); and
• let us know the information to which your request relates.

12. KEEPING YOUR PERSONAL INFORMATION SECURE

We have appropriate security measures in place to prevent personal information from being accidentally lost, used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

13. HOW TO COMPLAIN

If you believe that your privacy has been breached, you may make a complaint to us and provide details of the incident so that we can investigate it.

We will first consider your complaint to determine whether there are simple or immediate steps which can be taken to resolve the complaint. We will generally respond to your complaint within a week.

If your complaint requires more detailed consideration or investigation, we will acknowledge receipt of your complaint within a week and endeavour to complete our investigation into your complaint promptly. We may ask you to provide further information. In most cases, we will investigate and respond to a complaint within 30 days of receipt of the complaint. If the matter is more complex or our investigation may take longer than 30 days, we will let you know.

After we have completed our enquiries, we will contact you, usually in writing, to advise you of the outcome and invite a response to our conclusions about the complaint. If we receive a response from you, we will assess it and advise if we have changed our view.

14. CHANGES TO THIS PRIVACY POLICY

This privacy policy was published on 11 May 2026.

We may change this privacy policy from time to time and we advise you to check this page on a regular basis.

15. HOW TO CONTACT US

Please contact us if you have any questions about this privacy notice or the information we hold about you.

If you wish to contact us, please send an email to info@watchbids.co.uk.

Watch Bids ©2026

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